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Ending Homelessness with God's Love

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Career Opportunities - January 2018

Miami Rescue Mission | Broward Outreach Centers are leading providers of services to the homeless and needy of South Florida. Emergency Shelter and residential programs are available at the Miami, Hollywood, and Pompano Beach Centers.

Miami Rescue Mission offers the following benefits:10 paid holidays, Medical, Dental, Vision, Hospital Indemnity, Disability and Life Insurance, paid time off, compassion leave, direct deposit, and company-matched retirement savings. If you meet the requirements of a position, please fill in the form below. No phone calls please. You may also complete an application at the Human Resources office located at 3553 NW 50th Street, Miami, FL 33142.

Please note that only qualified candidates will be considered. Level 2 Background Screening is required. Miami Rescue Mission - Broward Outreach Centers maintains a drug-free workplace and is an Affirmative Action and Equal Opportunity Employer.


The Broward Programs Supervisor (BPS) provides the necessary strategic planning, organization, direction, and leadership of the Case Management, Education, and Guest Services Departments in Hollywood and Pompano. This includes coordinating all aspects of the client’s case management, educational services, and supportive services. The BPS reports to the Director of Operations in overseeing case management staff, residential programs, guest services, and education programs. The BPS will work closely with the Director in motivating staff, and is responsible for service point applications and HMIS meetings. The BPS supervises the Guest Services Supervisor, Education, and Case Management Staff, and assists with crisis intervention, support, and referral services. The BPS will also provide monthly outcome reports accurately and on time as requested by Director, and will oversee all required tracking and reporting. The BPS will attend assigned meetings; collect time sheets; assist with training new hires; track CAT meetings; ensure quality services are being met and documented; provide positive networking in the community; assist in staff evaluations, and perform other duties assigned by the Director. Must be able to sign the Mission’s Statement of Faith.

Education/Experience: Requires a Bachelor’s degree and a minimum of 2 years of experience in working with the homeless. A Master’s degree and CAP certification are preferred. The BPS must have knowledge of alcoholism and chemical dependency, homeless issues and case management skills. Must possess an understanding of service point and the ability to train. Must be able to react quickly and calmly in an emergency and recognize symptoms of common mental and physical illnesses, make appropriate referrals for their treatment, and assist/lead staff when necessary. Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws and established agency policy. Must also have knowledge of local community agencies/resources available for clients. Must be able to establish and maintain positive effective working relationships with clients and staff of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, or sexual orientation. Must be organized and computer literate. Must be able to pass a Level II background screen and drug test.

Compensation: $50,000 - $60,000 per year. Position is exempt.

The families Case Manager at Broward Outreach Centers reports to the Broward Programs Supervisor, and will provide case management services, crisis intervention, support, and referral services to families at each Center. Priority is for families to obtain housing. The CM will provide timely outcome reports per program guidelines/requirements, monitors the progress of residents, and refers them to appropriate agencies for assistance as needed. Schedule may include an occasional evening or weekends as business needs dictate.

Education/Experience: Requires a high school diploma or GED, and demonstrated experience of at least 1 year with the homeless population. A Bachelor’s degree and/or CAP training and 1-2 years of experience in social work is preferred. Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol/substance abuse addictions to make proper assessment for care plans, referrals, and linkage with excellent follow-up skills. Must be knowledgeable of community programs and resources that are available to clients. Must have demonstrated ability in entering data into a database and have basic Microsoft Excel and Word skills. Must be able to pass a Level II background screen and drug test.

Compensation: $14.00 - $17.00 per hour. Position is non-exempt.

The Guest Services Assistant (GSA) monitors and oversees residential clients at the Men’s Center. Duties include assisting with new resident orientation; providing general oversight of residents in the absence of management; ensuring that residents perform assigned chores; handling emergencies according to policies and procedures; providing operational support for events such as graduations and luncheons; and, coordinating transportation and/or laundry services for residents.

Education/Experience: High school graduate (or GED) with a valid driver’s license required. Must have one (1) year work experience in social services or security-related work. Requires the flexibility to work 3:00 p.m. to 11:00 p.m. or 11:00 p.m. to 7:30 a.m. including weekends and holidays as needed. Must be able to pass a Level II background screen and drug test.

Compensation: $10.00 - $15.00 per hour. Position is non-exempt.

The FACILITIES CARETAKER reports to the Maintenance Supervisor and is responsible for the cleanliness, appearance, orderliness, and general upkeep of the buildings at Broward Outreach Centers. Duties include cleaning, stocking of supplies, trash removal, and general upkeep of all areas. Some light maintenance work such as painting, pressure cleaning, etc. are included in the Facilities Caretaker’s responsibilities. The FC will also be responsible for keeping logs updated, labeling and properly storing cleaning chemicals, grounds upkeep, and keeping Supervisor informed about needed repairs.

Education/Experience: Must have a High School Diploma or GED. 1 year of related experience in maintenance or janitorial work is required. The Facilities Caretaker must have the ability to use equipment for general cleaning, waxing, buffing, stripping, painting, etc. Must be aware of OSHA and HAZMAT safety regulations as it relates to the usage and storage of chemicals. Must be able to pass a Level II background screen and drug test.

Compensation: $10.00 - $15.00 per hour. Position is non-exempt.

The CLOTHING SORTER reports to the Industrial Division Director, and is responsible for sorting, pricing and hanging 200+ pieces per day in the Thrift Store. The CS works with and monitors the activities of residents assigned to sort clothing. The CS must be able to sign the Mission’s Statement of Faith.

Education/Experience: No experience is required, however a High School graduate with at least one 1 year of experience as a merchandise sorter in a retail sales environment is preferred. Must be familiar with current styles, trends and prices. Must be able to read, write and speak English. The CS must be able to work in a busy environment, under pressure and process merchandise quickly and accurately. Must be able to pass a Level II background screen and drug test.

Compensation: $9.00 - $13.00 per hour. Position is non-exempt.

The Mail Room Assistant (MRA) reports to the Sr. Gift & Marketing Manager and assists with the daily operation and organization of mailroom processes. The MRA will primarily make, receive, sort, fold, seal and arrange thank-you receipts going out to donors, and makes sure the receipts are addressed correctly.

Education/Experience: A high school diploma is preferred. Must have a minimum of one (1) year’s office experience with the ability to use MS Word, Excel & Outlook. Must be able to learn and perform basic donor database data entry of contacts and calls. Experience in a non-profit organization or general office setting a plus. Requires excellent verbal and written communication skills, with the ability to interact with staff, vendors, and supporters in a professional and courteous manner. The ideal candidate will be extremely organized and able to prioritize tasks. A high level of accuracy and confidentiality is required. Must be able to pass a Level II background screen and drug test.

Compensation: $9.00 - $13.00 per hour. Position is non-exempt.

The Development Administrative Assistant (DAA) reports to the Community Development Associate (CDA). The DAA will help with all administrative duties such as updating spreadsheets, entering data into database, sending out Thank-You notes, and keeping up with all paperwork. The DAA will help greet, answer, and make phone calls to donors and schedules all appointments for the CDA. The DAA will also be responsible for updating the calendars and general clerical respsonsibilities.

Education/Experience: Requires a High School diploma or GED. Must have a minimum of 2 years of office experience with proficiency in MS Word, Excel, and Outlook. Experience in a non-profit organization or general office setting is preferred. Requires excellent verbal and written communication skills, with the ability to interact with staff, vendors, and supporters in a professional and courteous manner. The DAA must be extremely organized and able to prioritize tasks. Must be able to pass a Level II background screen and drug test.

Compensation: $12.00 - $17.00 per hour. Position is non-exempt.

The Driver II reports to the Food Services Supervisor and will provide donation pick-up, inter-campus material transportation, waste removal transportation, and storeroom organization. Transportation will involve operation of various vehicle types. The Driver will pick up and record donations, track inventory in and out of the department, and prepare related reports.

Education/Experience: Requires a High School Diploma or GED, a valid State of Florida CDL driver’s license (4 pt. max) with good driving record and approval of the Mission’s insurance company to drive company vehicle. A State of Florida Food Handler’s Certificate and 1 year office or warehouse work are preferred but not required. Must be able to pass a Level II background screen and drug test.

Compensation: $12.00 - $17.00 per hour. Position is non-exempt.

The Cook at Broward Outreach Center will be responsible for preparing bulk meals for our residents. Must be knowledgeable in food preparation (large quantities), storage, handling and serving techniques in an institutional type setting. Good communication and interpersonal skills required. Must be willing to work a flexible schedule as business needs dictate.

Education/Experience: Must have a High School diploma or GED and knowledge of basic mathematical calculations to calculate measurements for recipes. Must have a valid driver’s license with 4 points maximum. Must be able to pass a Level II background screen and drug test.

Compensation: $10.00 - $15.00 per hour. Position is non-exempt.

The Truck Driver drives assigned vehicle to pick up and deliver donations and/or purchased items such as furniture, clothes, etc. in Dade and Broward Counties. Must be able to lift and/or carry a minimum of 75 pounds. Maintains and keeps required supplies and safety equipment in truck. Conducts routine safety inspection of vehicles, and promptly reports all mechanical problems.

Education/Experience: Must have at least 1 year of verifiable driving experience, and a Florida Driver’s Class D License. Must have a safe driving record with no more than four (4) points max. Must be familiar with local streets and highways in Dade and Broward Counties. Must be able to pass a Level II background screen and drug test.

Compensation: $12.00 to $15.00 per hour. Position is hourly and is non-exempt.

The A/C & Electrical Technician reports to the Industrial Division Director and is primarily responsible for servicing air conditioning units, electric motors, heating units, compressors, intake and exhaust fans, and humidifiers.

Education/Experience: Requires a High School Diploma or GED, HVAC certification, and a valid Florida driver’s license. Must have at least 3-5 years of experience in servicing air conditioning and electrical units. The A/C & Electrical Technician must understand basic refrigeration cycle to include: identifying components in refrigeration circuit, pressure/temperature measuring devices, refrigeration recovery/evacuation/charging, basic electron theory, different kinds of circuits, and know how to troubleshoot heating systems. Must be able to pass a Level II background screen and drug test.

Compensation: $18.00 - $24.00 per hour. Position is non-exempt.

The Maintenance Worker performs preventive or routine maintenance and building repairs following OSHA guidelines and building codes as assigned by supervisor. May lockout or tag out unsafe or broken equipment. Duties include performing minor repairs to building fixtures, minor plumbing repairs, cleaning electrical fixtures, replacing bulbs, and touch-up painting. Performs needed carpentry to buildings as directed.

Education/Experience: High school diploma or GED preferred. Minimum three (3) years building maintenance or construction experience in plumbing or carpentry. Will consider candidate with five (5) years of experience in building maintenance management or construction, plumbing, A/C and/or carpentry work in lieu of education. Must be able to pass a Level II background screen and drug test.

Compensation: $10.00 - $15.00 per hour. Position is non-exempt.

The Case Manager I at the Center for Men reports to the Case Management Supervisor, and will provide case management services, crisis intervention, support and referral services to clients. Incumbent will provide timely outcome reports per program guidelines and requirements. Monitors progress of residents, and refers them to appropriate agencies for assistance as needed. Schedule may include some nights and weekends as business needs dictate.

Education/Experience: Requires a high school diploma or GED, and demonstrated experience of at least 1 year with the homeless population. A Bachelor’s degree and/or CAP training and 1-2 years of experience in social work is preferred. Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol/substance abuse addictions to make proper assessment for care plans, referrals, and linkage with excellent follow-up skills. Must be knowledgeable of community programs and resources that are available to clients. Must be able to work the following shifts: 3 days; 8am – 4:30pm and 2 days; 2pm – 10:30pm Must be able to pass a Level II background screen and drug test.

Compensation: $12.00 to $16.00 per hour. Position is hourly and is non-exempt.


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Our Miami and Broward Centers in Brief

The Miami Campus has served the homeless and needy since 1922. The administration offices, Center for Men, Center for Women and Children, Jeffrey A. Tew Education Center, Community Activity Center-which provides out of school and summer programs for children, Food Warehouse, Health Clinic, and Thrift Stores are located in a three block area off NW 1st Ave. and NW 20th Street. The Centers offer emergency and residential programs. An additional building houses 78 men and has a conference center. The combined Centers provide 390 beds for residential and emergency services.

The Hollywood Campus was opened in 1997 after serving the homeless and needy of Broward beginning in 1992. It was the first center in Broward to offer comprehensive programs for the homeless. The Hollywood Campus has 128 beds for residential programs and 18 emergency beds to serve men, women, and children. It is located at the corner of Scott Street and Old Dixie Highway, near Sheridan Street.

The Pompano Beach Campus was opened in 2002 and has 200 beds for residential programs and 20 emergency beds to serve men, women, and children. The campus is located in the northern part of Broward County near Copans Road. Men, women, and children are served as well as a special program to engage the chronic homeless.