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Career Opportunities - January 2019

Miami Rescue Mission | Broward Outreach Centers are leading providers of services to the homeless and needy of South Florida. Emergency Shelter and residential programs are available at the Miami, Hollywood, and Pompano Beach Centers.

Miami Rescue Mission offers the following benefits:10 paid holidays, Medical, Dental, Vision, Hospital Indemnity, Disability and Life Insurance, paid time off, compassion leave, direct deposit, and company-matched retirement savings. If you meet the requirements of a position, please fill in the form below. No phone calls please. You may also complete an application at the Human Resources office located at 3553 NW 50th Street, Miami, FL 33142.

Please note that only qualified candidates will be considered. Level 2 Background Screening is required. Miami Rescue Mission - Broward Outreach Centers maintains a drug-free workplace and is an Affirmative Action and Equal Opportunity Employer.


The HR Assistant (HRA) reports to the Human Resources Director, and provides administrative support to the Human Resources Department. The HRA must be knowledgeable in general office administration procedures, and understand basic human resources practices.

Minimum Requirements: Requires a High School diploma or GED. Prefer candidates with a Bachelor’s degree or HR training/certification. Must have a minimum of 2 years administrative experience in a human resources department, and be familiar with basic HR practices and terminology. Must be proficient in the use of Microsoft Office software (MS Word, Excel, PowerPoint, and Outlook). Requires excellent organizational and communication skills, with an upbeat personality. Must have the ability to prioritize tasks and accomplish them with minimal supervision. Excellent organization and filing skills required to maintain the department’s filing system. Requires the ability to maintain the highest levels of confidentiality and maintain appropriate boundaries with staff and residents. Must be able to pass a Level II background screen and drug test.

Compensation: $11.00 - $17.00 per hour based on experience. Position is non-exempt.

The Cook at the Center for Men reports to the Food Services Supervisor, and will be responsible for preparing bulk meals for our residents. Must be knowledgeable in food preparation (large quantities), storage, handling, and serving techniques in an institutional type setting. Good communication and interpersonal skills required. Must be willing to work a flexible schedule as business needs dictate.

Minimum Requirements: Must have a High School diploma or GED and knowledge of basic mathematical calculations to calculate measurements for recipes. Must have a valid driver’s license with 4 points maximum. Must be able to pass a Level II background screen and drug test.

Compensation: $11.00 - $17.00 per hour based on experience. Position is non-exempt.

The Guest Services Assistant (GSA) reports to the Guest Services Supervisor, and monitors/oversees residential clients at the Center. There is one opening in Hollywood and another in Pompano Beach. Duties include assisting with new resident orientation; providing general oversight of residents in the absence of management; ensuring that residents perform assigned chores; handling emergencies according to policies and procedures; providing operational support for events such as graduations and luncheons; and, coordinating transportation and/or laundry services for residents.

Minimum Requirements: High school graduate (or GED) with a valid driver’s license required. Must have one (1) year work experience in social services or security-related work. Requires the flexibility to work the 11:00 p.m. to 7:30 a.m. shift, including weekends and holidays as needed. Must be able to pass a Level II background screen and drug test.

Compensation: $11.00 - $17.00 per hour based on experience. Position is non-exempt.

The Lead Guest Services Assistant (LGSA) reports to the Guest Services Supervisor, and provides support in the coordination of resident services including: transportation, client schedules, maintenance, security, and special events. The LGSA will provide general oversight of the residents and facility in the absence of management personnel. Duties also include handling emergencies according to policies and procedures and notifying management of unusual incidents at occurrence or immediately thereafter.

Minimum Requirements: High School diploma or GED. College level coursework in social work or knowledge of addiction and relapse prevention highly preferred. Security training desirable. 1 year of experience in social services or security work required. Requires excellent verbal and written communication skills, with the ability to interact with staff, vendors, and supporters in a professional and courteous manner. Must be extremely organized and able to prioritize tasks. Must be able to pass a Level II background screen and drug test.

Compensation: $12.00 - $18.00 per hour based on experience. Position is non-exempt.

The Food Services Helper (FSH) reports to the Food Services Supervisor at the Center for Men, and assists with organizing the food warehouse, assisting Cooks in the kitchen, and pickup of donations at various supporters in Dade and Broward Counties

Minimum Requirements: Must have a minimum of 1 year of experience in a food warehouse environment, and six months food service experience at any level. Requires a valid State of Florida driver’s license (4 pt. max). The FSH must have some knowledge of institutional food preparation and storage. Must also be familiar with OSHA and local health department regulations. Must have a professional demeanor to deal with residents, donors, and supporters. Must have the ability to communicate effectively in English. Must be able to pass a Level II background screen and drug test.

Compensation: $9.00 - $13.00 per hour based on experience. Position is non-exempt.

The Development Administrative Assistant (DAA) reports to the Community Development Associate (CDA). The DAA will help with all administrative duties such as updating spreadsheets, entering data into database, sending out Thank-You notes, and keeping up with all paperwork. The DAA will help greet, answer, and make phone calls to donors and schedules all appointments for the CDA. The DAA will also be responsible for updating the calendars for the CDA.

Minimum Requirements: Requires a High School diploma or GED. Must have a minimum of 2 years of office experience with proficiency in MS Word, Excel, and Outlook. Experience in a non-profit organization or general office setting is preferred. Requires excellent verbal and written communication skills, with the ability to interact with staff, vendors, and supporters in a professional and courteous manner. The DAA must be extremely organized and able to prioritize tasks. Must be able to pass a Level II background screen and drug test.

Compensation: $12.00 - $18.00 per hour based on experience. Position is non-exempt.

The Medication Monitoring Specialist (MMS) reports to the Guest Services Supervisor and monitors residential clients’ medication. The MMS will also assist in the orientation of new residents to the program, and provide general oversight of the residents and facility in the absence of management. Incumbent will handle emergencies according to policies and procedures and notify management of unusual incidents at occurrence or immediately thereafter

Minimum Requirements: Requires a High School diploma or GED. College level coursework in social work or knowledge of addiction and relapse prevention highly preferred. Must have at least 1 year of experience in social services or security work, and be familiar with medications. Must be able to identify narcotic/addictive/habit-forming medications, and handle according to company policy. Must be of good moral character, with knowledge of homelessness and addiction issues, and have the ability to lead residents by example. Must have good communication, computer and organizational skills, with knowledge of basic facility maintenance and security. Must be able to pass a Level II background screen and drug test.

Compensation: $11.00 - $17.00 per hour based on experience. Position is non-exempt.

The Emergency Services Case Manager (ESCM) reports to the Broward Programs Supervisor and provides case management services, crisis intervention, support and referral services for clients referred for emergency shelter, and services. Utilizes a Housing First model in screening clients for shelter; performing assessments to help clients obtain housing; and facilitating a motivational and welcoming environment. Monitors progress of clients and refers them to appropriate agencies for housing assistance/placement. ESCM maintains client files and electronic client database. ESCM provides timely outcome reports per program guidelines and requirements.

Minimum Requirements: High School diploma or GED, and demonstrated experience of at least 1 year working with people experiencing homelessness. A Bachelor’s degree and/or CAP training and 1-2 years of experience in social work is preferred. Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws and within agency policy. Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol/substance abuse addictions to make proper assessment for housing plans with excellent follow up skills. Must be able to establish and maintain effective working relationships with clients and staff of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, and sexual orientation. Must have the ability to react quickly and calmly in an emergency. Must be organized and computer literate. Shift is from 2:30PM to 11:00PM. Must be able to pass a Level II background screen and drug test.

Compensation: $12.00 - $18.00 per hour based on experience. Position is non-exempt.

The Guest Services Driver (GSD) reports to the Guest Services Supervisor (GSS) and will drive a van or other assigned vehicle to transport passengers, and pick up and deliver necessary items requested by supervisor.

Minimum Requirements: Must have at least 1 year of verifiable driving experience, and a valid Florida Driver’s License. Must have a safe driving record with no more than four (4) points max. Must be familiar with local streets and highways in Broward County. Must be able to pass a Level II background screen and drug test.

Compensation: $11.00 - $17.00 per hour based on experience. Position is non-exempt.

The Guest Services Assistant (GSA) monitors and oversees residential clients at the Center for Men. Duties include assisting with new resident orientation; providing general oversight of residents in the absence of management; ensuring that residents perform assigned chores; handling emergencies according to policies and procedures; providing operational support for events such as graduations and luncheons; and, coordinating transportation and/or laundry services for residents.

Minimum Requirements: High school graduate (or GED) with a valid driver’s license required. Must have one (1) year work experience in social services or security-related work. Requires the flexibility to work 7:30 a.m. to 3:00 p.m. and 3:00 p.m. to 11:00 p.m. including weekends and holidays as needed. Must be able to pass a Level II background screen and drug test.

Compensation: $11.00 - $17.00 per hour based on experience. Position is non-exempt.

The Cook at Broward Outreach Center in Hollywood reports to the Food Services Supervisor, and will be responsible for preparing bulk meals for our residents. Must be knowledgeable in food preparation (large quantities), storage, handling, and serving techniques in an institutional type setting. Good communication and interpersonal skills required. Must be willing to work a flexible schedule as business needs dictate.

Minimum Requirements: Must have a High School diploma or GED and knowledge of basic mathematical calculations to calculate measurements for recipes. Must have a valid driver’s license with 4 points maximum. Must be able to pass a Level II background screen and drug test.

Compensation: $11.00 - $17.00 per hour based on experience. Position is non-exempt.

The Case Manager – Emergency Services (CME) reports to the Emergency Services Supervisor, and provides case management services, crisis intervention, support and referral services for clients assigned to contracted emergency services programs. The CME must be able to sign the Mission’s Statement of Faith. Incumbent will provide timely outcome reports per grogram guidelines and requirements. Monitors progress of residents, and refers them to appropriate agencies for assistance as needed. Schedule may include some nights and weekends.

Minimum Requirements: Requires a High School diploma or GED, and demonstrated experience of at least 1 year with the homeless population. A Bachelor’s degree and/or CAP training and 1-2 years of experience in social work is preferred. Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws and within agency policy. Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol/substance abuse addictions to make proper assessment for care plans, referrals, and linkage with excellent follow up skills. Must possess knowledge of local community agencies, programs, and resources available for clients. Must be able to establish and maintain effective working relationships with clients and staff of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, and sexual orientation. Must have the ability to react quickly and calmly in an emergency. Must be able to pass a Level II background screen and drug test.

Compensation: $12.00 - $18.00 per hour based on experience. Position is non-exempt.

The Teaching Assistant (TA) reports to the Education Supervisor, and assists the supervisor in administering the education program including tutoring, diagnostic testing, monitoring students’ activities, motivating students, and record keeping.

Minimum Requirements: Requires a High School diploma and a minimum of 1 year of tutoring experience. Some college coursework preferred. Must be proficient in the use of computers, and have the ability to read, write, and effectively communicate in English. Must be able to communicate effectively with compassion, and motivate residents to learn and improve their skills. Must be able to pass a Level II background screen and drug test.

Compensation: $11.00 - $17.00 per hour based on experience. Position is exempt.

The A/C & Electrical Technician reports to the Industrial Division Director and is primarily responsible for servicing air conditioning units, electric motors, heating units, compressors, intake and exhaust fans, and humidifiers.

Minimum Requirements: Requires a High School Diploma or GED, HVAC certification, and a valid Florida driver’s license. Must have at least 3-5 years of experience in servicing air conditioning and electrical units. The A/C & Electrical Technician must understand basic refrigeration cycle to include: identifying components in refrigeration circuit, pressure/temperature measuring devices, refrigeration recovery/evacuation/charging, basic electron theory, different kinds of circuits, and know how to troubleshoot heating systems. Must be able to pass a Level II background screen and drug test.

Compensation: $17.00 - $24.00 per hour based on experience. Position is non-exempt.

The Maintenance Worker performs preventive or routine maintenance and building repairs following OSHA guidelines and building codes as assigned by supervisor. May lockout or tag out unsafe or broken equipment. Duties include performing minor repairs to building fixtures, minor plumbing repairs, cleaning electrical fixtures, replacing bulbs, and touch-up painting. Performs needed carpentry to buildings as directed.

Minimum Requirements: High school diploma or GED preferred. Minimum three (3) years building maintenance or construction experience in plumbing or carpentry. Will consider candidate with five (5) years of experience in building maintenance management or construction, plumbing, A/C and/or carpentry work in lieu of education. Must be able to pass a Level II background screen and drug test.

Compensation: $11.00 - $17.00 per hour. Position is non-exempt.


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Our Miami and Broward Centers in Brief

The Miami Campus has served the homeless and needy since 1922. The administration offices, Center for Men, Center for Women and Children, Jeffrey A. Tew Education Center, Community Activity Center-which provides out of school and summer programs for children, Food Warehouse, Health Clinic, and Thrift Stores are located in a three block area off NW 1st Ave. and NW 20th Street. The Centers offer emergency and residential programs. An additional building houses 78 men and has a conference center. The combined Centers provide 390 beds for residential and emergency services.

The Hollywood Campus was opened in 1997 after serving the homeless and needy of Broward beginning in 1992. It was the first center in Broward to offer comprehensive programs for the homeless. The Hollywood Campus has 128 beds for residential programs and 18 emergency beds to serve men, women, and children. It is located at the corner of Scott Street and Old Dixie Highway, near Sheridan Street.

The Pompano Beach Campus was opened in 2002 and has 200 beds for residential programs and 20 emergency beds to serve men, women, and children. The campus is located in the northern part of Broward County near Copans Road. Men, women, and children are served as well as a special program to engage the chronic homeless.